Towtura® Basic Membership

Towtura® is a membership that offers reimbursement benefits when you’re hit with unexpected enforcement costs — like tickets, tows, boots, or even repossession-related fees. If the event qualifies, your membership may help offset the cost, so you don’t have to face it alone.

Your reimbursement benefit limit depends on the plan you choose:

• Standard Plan: Up to $50/year
• Premium Plan: Up to $150/year
• Premium Plus Plan: Up to $500/year
• Commercial Plan: Up to $1,250/year

Each plan also has its own terms, limits, and eligibility criteria.

Not always. In some cases, if your claim is approved quickly, reimbursement benefits may be issued before you’ve paid the bill — helping you handle the situation without dipping into your own cash. Timing and approval are determined on a case-by-case basis.

Towtura® protects either:

• Your vehicle (no matter who’s driving it), or
• You, when you’re driving a car that you legally control

Quick Guidelines:

• If it’s your registered vehicle, you’re covered — even if someone else was driving
• If you’re driving a car you don’t own, you’ll need to show:
   
  • You’re listed on the title, or
  • You’re listed on the registration, or
  • You have a valid lease or rental agreement in your name
• If you can’t prove one of those, the claim won’t qualify

If the incident involves your registered vehicle and meets the membership criteria, the claim may still be reviewed — even if someone else was behind the wheel. However, the member must be the one to submit the claim and provide all necessary documentation.

Yes — you may request a vehicle change if you sell or replace your car. Vehicle updates are reviewed on a case-by-case basis and may be limited to one change per year to prevent misuse.

Yes — but only in specific situations. If you’re driving a rental vehicle that’s temporarily replacing your registered car, and you’re listed as the primary renter on the rental agreement, you may still be eligible for reimbursement benefits.

To qualify:

• The rental must be in your name
• You must have a valid rental agreement covering the date of the incident
• The rental must be replacing your covered vehicle, not used in addition to it
• Claims involving rental cars are reviewed carefully and must still meet all membership criteria

If your rental is approved, we treat it as a temporary extension of your membership vehicle — not a separate car you can add or switch freely.

Your membership must be active before the incident occurs to be eligible for reimbursement benefits. Claims for events that happened prior to joining are not eligible.

You can cancel at any time. However, memberships are non-refundable, and any unused benefits or remaining time on the plan will remain active until the end of your term.

Yes — members on select plans may qualify for reimbursement of legal case filing fees if they decide to escalate a qualified event. Pre-authorization is required, and this benefit is only available after a claim has been approved.

It’s simple. After activating your membership, just visit our claim submission page and follow the prompts. You’ll be asked to share some basic information and upload documents related to the incident — we’ll guide you through it.

We aim to review claims as quickly as possible — typically within a few business days. Some cases may take longer if additional documentation is needed.

No. Towtura® is not an insurance product. It’s a membership that offers access to reimbursement benefits and support tools, all subject to claim review and eligibility criteria.

A qualifying event is any enforcement action (ticket, tow, boot, or repossession-related charge) that meets the eligibility criteria in your membership terms. Every claim is reviewed individually, and reimbursement benefits are only issued if the event qualifies.

No — Towtura is not insurance, and not all incidents will qualify. Membership benefits are only available for approved events based on our internal claim review process. We focus on enforcement situations that appear to fall outside normal, expected enforcement behavior.